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Server Engineer 

Date Posted: Oct 5, 2021

Job Description

Job Title

Position Title: Server Engineer                                      

Location: Fisher Building 3011 West Grand Blvd Detroit, MI 48202             

Salary Range: $85,000 - $110,000  

Reports to: Systems Architect

Bargaining Unit: N/A

Benefits Eligible: Yes

Position Summary:

As a critical member of the DPSCD’s Technology Infrastructure Team, the Server Engineer will be responsible for responsible for the designing, planning, evaluating, and administration of Microsoft, Linux and Solaris server platforms, virtualization and storage infrastructure, and business application deployment. The Server Engineer will be a valued member of the Server and Security teams and as such will be regularly looking to identifying opportunities for improvement, expansion, and innovation.     

Minimum Qualifications:

  • Bachelor’s Degree in Information Technology is preferred
  • Certification in server platforms for Microsoft, Linux and Solaris as well as VMware Virtualization is desired
  • Five (5) years previous systems engineering experience
  • Operational experience with industry standard security protocols and procedures is desired
  • Minimum of five (5) years’ experience in server and storage infrastructure implementation and support
  • Minimum of five (5) years’ experience in data center operations
  • Experience with VMware vSphere (version 6.5)
  • Working Knowledge of Server 2003, 2008/R2, 2012, 2016, 2019
  • Include “operational experience with an enterprise backup solution
  • Experience with Dell & HP Server Technologies
  • Minimum of two (2) years’ experience with Microsoft Azure AD connect and Office 365.
  • Infrastructure support including: Windows Server, vitalization, SAN/storage platforms, Active Directory (AD) and Shell scripting
  • Experience with Operational support (Tier 3) of: server (virtual & physical), storage, backup, and Active Directory
  • Excellent troubleshooting and logical skills along with a deep understanding of TCP/IP networking
  • Ability to provide on-call support twenty-four hours a day, seven days a week
  • Must have own transportation for travel to various District locations
  • Ability to lift and carry at least 25lbs without assistance

Essential Functions: 

  1. Deploy, support, and maintain server infrastructure systems for optimal performance and efficiency.
  2. Assist in maintaining cloud-based enterprise solutions including Microsoft Azure / Office 365 (including SharePoint).
  3. Provide Tier 2 and 3 End User Support, including responding to help desk ticket and reported incidents. Share on-call, off-hours support responsibilities with the team.
  4. Investigate, troubleshoot, facilitate, and report incidents resulting in outage or system failure, including comprehensive root cause analysis and development of recommendations and next steps for optimal incident management.
  5. Support technology planning and annual budget activities to ensure optimal health of enterprise investments, including participation in RFP process, vendor relationship management and assessment of acquired solutions.
  6. Assist with technology planning and operational goals, including development of project plans, coordination with hardware, software and solution purchasing, and daily health checks and monitoring for all systems.
  7. Identify and document key policies, procedures, and governance for enterprise systems operations, including knowledge articles as needed.
  8. Provide support and ongoing reinforcement of change management philosophies related to changes and advances in innovative business systems.
  9. Identify and document key policies, procedures, and governance for enterprise systems operations, including knowledge articles as needed.
  10. Research, pilot, integrate, and implement new technologies as needed to support business needs and requests as well as pursuing new opportunities and innovation, as well as lead special projects as assigned.
  11. Mentor and grow less experienced engineers, as well as prospective talent in more junior roles, throughout the organization as well as students in career pathways for information technology.
  12. Perform systems performance assessments and security audits.
  13. Support internal run and maintenance activities, including remote monitoring and management system, respond to alerts, monitor health, and seek improvement opportunities.
  14. Perform other duties as assigned by supervisor.

Security Clearance:

Internal Applicants

If you are a current Detroit Public Schools Community District employee, you do not have to submit to a new security clearance, unless your new role requires a different type of criminal background check.

External Applicants

In alignment with Michigan law, if you are hired to fill a position, you will be required to submit to a Detroit Public Schools Community District criminal background check. Information regarding required background checks will be shared at point of hire.

Method of Application:

Applicants must apply through the online application system. Only applications submitted through the online application system will be considered for any posted position and all applications require a resume to be considered.

Successful candidates are required to submit official transcript(s) at point of offer to hire. Teaching service outside of the Detroit Public Schools Community District must be verified by the applicant's prior employer(s) prior to hire. It is the applicant's responsibility to provide all documentation (including copies) as requested.

Applicants requesting assistance during the application process should contact the Office of Human Resources via email at [email protected] or phone at (313) 873-6897.

DPSCD does not discriminate on the basis of race, color, national origin, sex, sexual orientation, transgender identity, disability, age, religion, height, weight, citizenship, marital or family status, military status, ancestry, genetic information, or any other legally protected category, in its educational programs and activities, including employment and admissions opportunities. Contact the Civil Rights Coordinator for more information at (313) 240-4377 or detroitk12.org/compliance.

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