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Assistant Director of Field Services and Asset Management

Date Posted: Nov 17, 2020

Job Description

Job Title

Position Title: Assistant Director of Field Services and Asset Management                               

Location: Field Services and Asset Management                 

Salary: $70,000.00 - $95,000.00

Reports to: Senior Director of Field Services and Asset Management

Bargaining Unit: N/A

Benefits Eligible: Yes

Position Summary:

As a significant member of the Technology Division, the Assistant Director is responsible for directing daily warehouse operations as well as administrative duties across the field services and asset management team. This includes the daily coordination and management of all technology assets through the lifecycle process, including monitoring and reporting daily metrics, planning adequate staff coverage and direct supervision of staff. This role will implement and manage process and procedures for the daily operations of the warehouse to ensure compliance with funding requirements while maximizing operational resources and opportunities for continuous improvement. As a team leader, this role will create and promote a team-oriented, customer focused environment where staff members are engaged and committed to the success of the District.

Minimum Qualifications

  • Must possess and provide evidence of Bachelor’s degree preferably with a concentration in information technology field (e.g., Computer Science, Information Sciences, Information Systems) or logistics, and/or equivalent technical experience in a related field required.
  • Minimum of three years of experience in asset management, supply chain/logistics and/or information technology
  • Minimum of three (3) years of proven experience managing a team of 5 or more, including performance monitoring and management
  • Must be proficient-to-advanced user of Microsoft Office 365/Suite including extensive Excel experience (I.e. pivot tables, nested functions and VLOOKUP/index-match)

 

Essential Functions

  1. Assist with the development and implementation of the department goals and objectives and key results; monitors and reports measurable outcomes to support the District’s strategic plan.
  2. Assist with management, support, supervision and evaluation of Field Service and Asset Management team; this includes planning adequate staffing levels, coaching and development to ensure optimal performance.
  3. Supervise the daily activities of warehouse operations; sets standards for accuracy and efficiency based on district requirements and department OKRs; drives continuous improvement for optimal performance at all times.
  4. Manage team that holds responsibility for managing quality control, timely and accurate processing and maintenance of asset inventory; appropriately receives, records and tags assets as well as coordinating prompt delivery to receiving locations.
  5. Develop and implement process, policy, and procedures; serve as an agent to inform, advocate and administer best practices and protocols aligned to district guidelines and expectations.
  6. Lead major deployment projects with adequate action plans and coordinated resources to ensure timely, cost effective completion.  
  7. Manage implementation of asset tracking with the Configuration Management Database (CMDB) throughout the lifecycle, collaborating with finance team on integration tools to connect assets to financial records.
  8. Manage vendor relationships to ensure effective contract management, quality assurance and prompt delivery of goods and services, includes assisting with resolving billing and escalated matters.
  9. Coordinate and serve as liaison for special technology purchase projects and donations to ensure assets align to technology standards and are deployed according to the requirements of the project/program.
  10. Prepare and deliver high quality data displays, reports and presentations for review and analysis by District stakeholders.
  11. Participate in and contribute to knowledge management systems to help improve district communication and accelerate continuous improvement.
  12. Demonstrate an effective approach to teambuilding including clarity of purpose and shared responsibility.
  13. Be a key contributing member and voice within the team; value, solicit, and integrate team members’ different perspectives effectively
  14. Build and maintain effective relationships across the District and with all District stakeholders.
  15. Collaborate with other teams and departments to ensure coordination of shared responsibility projects or tasks are completed in a timely manner.
  16. Perform other duties as assigned by supervisor.

Security Clearance:

Internal Applicants

If you are a current Detroit Public Schools Community District employee, you do not have to submit to a new security clearance, unless your new role requires a different type of criminal background check.

 

External Applicants

In alignment with Michigan law, if you are hired to fill a position, you will be required to submit to a Detroit Public Schools Community District criminal background check. Information regarding required background checks will be shared at point of hire.

 

Method of Application:

Applicants must apply through the online application system. Only applications submitted through the online application system will be considered for any posted position and all applications require a resume to be considered.

Successful candidates are required to submit official transcript(s) at point of offer to hire. It is the applicant's responsibility to provide all documentation (including copies) as requested.

Applicants requesting assistance during the application process should contact the Office of Human Resources via email at [email protected] or phone at (313) 873-6897.

DPSCD does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, disability, age, religion, height, weight, citizenship, marital or family status, military status, ancestry, genetic information, or any other legally protected category, in its educational programs and activities, including employment and admissions opportunities. Contact the Civil Rights Coordinator for more information at (313) 240-4377 or detroitk12.org/compliance.

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