Position Title: Physical Security Engineer
Location: Fisher Building, 3011 W. Grand Blvd. Detroit, MI 48202
Salary: $85,000- $110,000
Reports to: Deputy Executive Director of Technology Infrastructure
Bargaining Unit: None
Benefits Eligible: Yes
As a critical member of the DPSCD’s Technology Infrastructure Team, the Physical Security Engineer will be responsible for designing, planning, evaluating, and the administration of the district’s physical security solutions and cable plant. The Physical Security Engineer will act as the primary technical support agent for enterprise level operations of critical systems and infrastructure. This includes documenting and responding to critical incidents, monitoring and managing vendor contracts, and coordinating technical support efforts and projects with District departments and other stakeholders.
- Bachelor's degree in Computer Science, Engineering or related field, and/or equivalent work experience
- Certification in areas of expertise such as NCTI, SCTE, CCNA, a plus
- Certification in ESNT, NICET and/or FAST, a plus
- Five (5) years previous systems engineering experience
- Working knowledge of Server 2003, 2008/R2, 2012, 2016
- Minimum three (3) years’ experience in security camera and access control system design, implementation and support.
- Minimum three (3) years’ experience in Video Management System design, implementation and support.
- Minimum three (3) years’ experience in the design, installation and support of enterprise, physical security systems (i.e. intrusion detection, fire, etc.)
- Minimum three (3) years’ experience in the integration of multiple physical security systems
- Expert experience with installation of wiring and signaling equipment including access control, video surveillance, IP cameras, and basic security system equipment.
- Advanced level knowledge of physical cable plant design, installation and support for data networks including headend configurations
- Strong understanding of video network architecture, data networking, system operations are required.
- Expert Knowledge of digital/analog CCTV equipment Milestone or OnSSI
- Advanced level experience with a broad range of IP Surveillance cameras including Axis, Arecont, Avigilon and others
- Organized with strong attention to detail
- Self-motivated and directed – independent worker; effectively prioritize and multi-task
- Outstanding communication skills (verbal and written)
- Ability to provide on-call support twenty-four hours a day, seven days a week
- Design, implement and support enterprise-wide integrated physical security solutions including video management servers throughout the District.
- Provide primary support for existing physical security and cable plant issues district-wide including the ability to troubleshoot, repair and resolve issues.
- Design complete turn-key access control and surveillance solutions for customers based upon adopted standards criteria.
- Oversee equipment configuration and field installation at locations across the District to ensure hardware is working appropriately.
- Serve as the escalation expert for Tier 2 and 3 end user support for help desk tickets. This includes performing detailed troubleshooting steps to identify and resolve issues as well as tracking and updating the root cause and resolution in the ITSM. Share on-call, off-hours support.
6. Support internal run and maintenance activities, including remote monitoring and management system, perform systems performance assessments and security audits, respond to alerts, monitor health and seek improvement opportunities.
- Perform performance tests and document findings as necessary on all aspects of integrated physical security and cable plant.
- Develop problem resolution procedures required to meet serviceability requirements by actively and consistently supporting efforts to simplify and enhance the customer experience.
- Assist with the design, integration and support of cloud-based enterprise solutions in coordination with partner public safety agencies.
- Manage vendor relationships and contracts including holding regular meetings,
quality assurance and testing as appropriate.
- Maintain familiarity with currently implemented and new technology, including new versions of software/firmware, implementation of upgrades, and changes to procedures/commands.
- Provide sound judgment for solving complex technical issues. Including effectively communicating the problem with recommendations for action to resolve the issue to any audience.
- Assist with the documentation and implementation of policy, processes and procedures, and serve as an agent to inform, advocate and administer new policies, procedures and change orders.
- Research, pilot, integrate, and implement new technologies as needed to support business needs and requests as well as pursuing new opportunities and innovation.
15. Perform other duties as assigned by supervisor.
If you are a current Detroit public schools employee, presently employed with the district, you do not have to submit a fee related to obtaining the Detroit public schools security clearance, unless your new role requires a different type of security clearance.
If you are hired to fill a vacant position, you will be required to submit a Detroit public schools security clearance. At point of offer to hire, you will be responsible for a non-refundable payment of $64.50 via Visa, Master Card, American Express, Discover Card, cashier's check, or money order, payable to the DPSCD Police Department. No personal checks or cash is accepted.
Method of Application:
Applicants must apply through the online application system. Only applications submitted through the online application system will be considered for any posted position and all applications require a resume to be considered.
Successful candidates are required to submit official transcript(s) at point of offer to hire. Teaching service outside of the Detroit Public Schools Community District must be verified by the applicant's prior employer(s) prior to hire. It is the applicant's responsibility to provide all documentation (including copies) as requested.
Applicants requesting assistance during the application process should contact the Office of Human Resources via email at [email protected] or phone at (313) 873-6897.
DPSCD does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, height, weight, citizenship, marital or family status, military status, ancestry, genetic information, or any other legally protected category, in its educational programs and activities, including employment and admissions Concerns? Contact the Civil Rights Coordinator at (313) 240-4377 or detroitk12.org/compliance.