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Program Associate I - Systems Analyst

Date Posted: Jan 30, 2025

Job Description

Job Title

Position Title: Program Associate I – Systems Analyst 

Location: Fisher Building, 3011 W. Grand Blvd., Detroit, MI 48202 

Salary: $70,398 - $93,312

Reports to: Assistant Director, Student Information Systems 

Bargaining Unit: OSAS 

Benefits Eligible: Yes 

Telecommuting Eligibility:  Eligible for telecommuting up to 60% (three (3) days per week) 

In accordance with the Organization of School Administrators and Supervisors and the Board of Education of the School District of the City of Detroit, the following vacancy is announced. 

Position Summary: 

As a key member of the Student Information Services (SIS) team, the Program Associate I – Systems Analyst is responsible for maintaining and optimizing the District’s Student Information System and related applications. This role ensures high data quality, supports innovative system enhancements, and delivers actionable insights to advance the District’s mission. 

The Systems Analyst collaborates closely with schools and central office teams to design and implement effective data solutions, streamline operational processes, and resolve technical challenges. The ideal candidate combines technical expertise with exceptional problem-solving skills, clear communication, and a commitment to continuous learning to enhance system operations and contribute to the District’s strategic goals.  

This position emphasizes cross-department collaboration to gather input and devise solutions that support stakeholders with varying technical expertise, ensuring the effective use of SIS tools and data for decision-making.  

We are looking for talented people who are passionate about transforming the District and making a significant difference in the lives of public school students, parents, administrators, teachers, and employees. 

Minimum Qualifications

  • Bachelor’s degree and/or technical or equivalent experience in information sciences, computer science, mathematics, statistics, or a related field 

  • Exceptional communication skills to translate complex technical concepts into clear, actionable insights, fostering collaboration across teams with varying levels of technical expertise 

  • Proficiency in one or more of the following: SQL, R, JavaScript, JQuery, or HTML/CSS 

  • Proficiency in Microsoft Excel or Power BI for data analysis and visualization, with the ability to present insights in an accessible and impactful way 

  • Experience managing applications and platforms integrated with large-scale databases, ensuring reliability and scalability 

  • Strong problem-solving skills with a proven ability to prioritize and manage multiple projects in a fast-paced, data-driven environment 

  • Demonstrated ability and willingness to build relationships with school-based staff to understand and address operational challenges, ensuring solutions are practical and impactful 

Preferred: 

  • Experience with PowerSchool or other Student Information Systems. 

  • Familiarity with District and school-level business processes that utilize the Student Information System  

  • Knowledge of pupil accounting principles and practices.  

  • Experience leading organizational change management strategies to support operational improvements and adoption of new tools and processes 

  • Ability to document and manage system changes to ensure consistency, collaboration, and integrity 

  • Ability to design customized, accessible, and actionable data solutions within the SIS and external applications 

Essential Functions: 

Collaboration and Stakeholder Support 

  1. Communicates complex system processes and solutions clearly and effectively, tailoring messages to audiences with varying levels of technical expertise  

  1. Builds and maintains strong relationships with school and central office staff  

  1. Acts as a liaison and subject-matter expert, resolving tier 2 and tier 3 support tickets for SIS users 

  1. Collaborates with cross-functional teams to execute student data initiatives and ensure alignment with District goals  

Data Quality and Process Improvements 

  1. Designs and implements processes to ensure high-quality data practices across the District  

  1. Encourages knowledge-sharing and support organizational improvement through detailed governance documentation 

  1. Identifies opportunities for operational efficiency and implement scalable improvements 

  1. Synthesizes business rules and priorities into actionable system enhancements to advance the strategic goals and mission of the District 

System Management 

  1. Performs essential database administration tasks, such as managing system updates, user account configurations, and preparing the system for new school years 

  1. Develops, maintains, and enhances the Student Information System by implementing tools, customizing features, and ensuring data structures meet stakeholder needs 

  1. Creates and maintain accurate, user-friendly documents and templates (e.g., reports, letters, report cards, and transcripts) to support District and stakeholder requirements 

Additional Responsibilities 

  1. Performs other duties as assigned by the Assistant Director of Student Information Systems  

Security Clearance: 

Internal Applicants 

If you are a current Detroit Public Schools Community District employee, you do not have to submit to a new security clearance, unless your new role requires a different type of criminal background check. 

External Applicants 

In alignment with Michigan law, if you are hired to fill a position, you will be required to submit to a Detroit Public Schools Community District criminal background check. Information regarding required background checks will be shared at point of hire. 

Method of Application: 

Applicants must apply through the online application system. Only applications submitted through the online application system will be considered for any posted position and all applications require a resume to be considered. 

Successful candidates are required to submit official transcript(s) at point of offer to hire. Teaching service outside of the Detroit Public Schools Community District must be verified by the applicant's prior employer(s) prior to hire. It is the applicant's responsibility to provide all documentation (including copies) as requested. 

Applicants requesting assistance during the application process should contact the Office of Human Resources via email at [email protected] or phone at (313) 873-6897. 

DPSCD does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, disability, age, religion, height, weight, citizenship, marital or family status, military status, ancestry, genetic information, or any other legally protected category, in its educational programs and activities, including employment and admissions opportunities. Contact the Civil Rights Coordinator for more information at (313) 240-4377 or detroitk12.org/compliance

 

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