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Program Associate I - Web Content Manager

Date Posted: Jul 22, 2022

Job Description

Job Title

Position Title: Program Associate I - Web Content Manager                   

Location: Fisher Building 

Salary: $62,286.00- $82,702.00

Reports to: Senior Director, Knowledge Management 

Bargaining Unit: OSAS

Benefits Eligible: Yes 

In accordance with the Agreement between Organization of School Administrators and Supervisors (OSAS) and the Board of Education of the School District of the City of Detroit, the following vacancy is announced.

Position Summary:

Detroit Public Schools Community District is seeking a talented digital journalist with strong news judgment and news-gathering skills, as well as a passion for education news and audio storytelling. Over the past three years, the District’s Knowledge Management team has built a nationally recognized staff intranet, called the Hub, and recently launched a Student Hub. We work to grow audiences across various platforms including the district’s website and school sites. As a part of this growing work, DPSCD is seeking a Content Manager who will report to the Senior Director of Knowledge Management. They will pitch ideas and program, write, and execute on our intranet, and work closely to monitor analytics and help us reach our goals.

The Web Content Manager assigned to Knowledge Management would also support District staff engagement and content management and maintenance of the Hub. This includes supporting and working directly with end users, organizational stakeholders, and school staff. They will review and refine content, conduct audits, and provide technical assistance to content managers to ensure continuity of themes, engaging layouts, streamlined navigation and accessibility across the district’s intranet.

Minimum Qualifications:¿

  • High School Diploma or Equivalent        
  • Minimum three years’ work experience for daily news or publishing organization
  • Ability to work under deadline pressure and strong writing skills
  • Keen attention to detail
  • Proactive, organized, and self-motivated with a team mentality
  • Proficiency in Microsoft applications
  • Experience with content management systems (preferably modern SharePoint)
  • Strategic communications experience
  • Ability to create and execute meetings
  • Strong written and oral communication skills
  • Strong visual storytelling skills and understanding of web design principles
  • Ability to organize and prioritize work to meet goals and related deadlines
  • Ability to foster effective working relationships with a variety of stakeholders
  • Availability on weekends may sometimes be required

Essential Functions:¿

  1. Create, produce, and optimize content for use across our intranet.
  2. Collaborate with Communications and Marketing staff to advance and tailor stories and other content for website, social and print platforms.
  3. Support the development of sites, applications and pages for staff, student, and family communication hubs.
  4. Use real-time data and other sources to drive editorial decisions.
  5. Conduct regular audits of the intranet and implement plans to rectify issues.
  6. Analyze and draft monthly engagement reports for leadership.
  7. Support content development for an expanded knowledge base.
  8. Develop strategic memos and proposals for site improvements, provide input on implementation details and implement agreed-upon solutions.
  9. Assist with planning, facilitation, and events as needed for Knowledge Management.
  10. Perform other duties as assigned by supervisor.

Security Clearance:

Internal Applicants

If you are a current Detroit Public Schools Community District employee, you do not have to submit to a new security clearance, unless your new role requires a different type of criminal background check.

External Applicants

In alignment with Michigan law, if you are hired to fill a position, you will be required to submit to a Detroit Public Schools Community District criminal background check. Information regarding required background checks will be shared at point of hire.

Method of Application:

Applicants must apply through the online application system. Only applications submitted through the online application system will be considered for any posted position and all applications require a resume to be considered.

Successful candidates are required to submit official transcript(s) at point of offer to hire. Teaching service outside of the Detroit Public Schools Community District must be verified by the applicant's prior employer(s) prior to hire. It is the applicant's responsibility to provide all documentation (including copies) as requested.

Applicants requesting assistance during the application process should contact the Office of Human Resources via email at [email protected] or phone at (313) 873-6897.

DPSCD does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, disability, age, religion, height, weight, citizenship, marital or family status, military status, ancestry, genetic information, or any other legally protected category, in its educational programs and activities, including employment and admissions. Questions? Concerns? contact the Civil Rights Coordinator at (313) 240-4377 or [email protected] or 3011 West Grand Boulevard, 14th Floor, Detroit MI 48202.

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